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2016 was an exciting and busy year for TheRide. We added a lot of service and made significant improvements, with the help of our community’s input. In May, we saw our largest service expansion since 1979, which created more ways to connect with jobs, school, appointments, shopping, and family and friends. New local routes were introduced in Ann Arbor and Ypsilanti, and thanks to Pittsfield and Scio Township even more new routes were added. Our A-Ride service for riders with disabilities has also been expanded. All of these improvements would not be possible without the continued support of the communities we serve.
In Fiscal Year 2016, we welcomed 33 new motor coach operators and added 21 new buses with the latest technology and a new paint scheme into our fleet. In August, we introduced major improvements to our website, TheRide.org, to make it easier and more convenient to use our services. Riders can now access a suite of rider tools right from the home page. Tracking your bus in real-time is now easier than ever. Trip planning and personalizing your routes and schedules are now conveniently accessed from our homepage, too. All of these improvements to our technology are just another way we continue to serve you better.
We are excited to report that in the first quarter of Fiscal Year 2017 overall ridership has seen an increase of 5 percent. This is a good indication that our services are highly valued in the communities we serve.
In 2017 we are planning to make even more improvements to our service. This fall we will introduce a shared-ride pilot service in southern Ypsilanti Township to improve connections to Route 46-Huron-Textile. We also plan to add a new express service between Ypsilanti Township and Ann Arbor.
To learn more about our continued improvements to our services, visit TheRideYourWay.org. Thank you for the continued support and we look forward to continuing to serve you.
Our most recent class of new motor coach operators.
Behind the scenes at 2700: Jerry Page working to keep our buses on the road.
Staff members Samantha Potter and Becky Ashcraft staff a rider information table at the Blake Transit Center.
Staff members Deb Freer and Tracy Byrd staff a May 2016 Outreach table at Huron Valley PACE.
Eric Mahler, Chair
Stephen Wade, Secretary
Eli Cooper, Treasurer
Gillian Ream Gainsley
City of Ann Arbor
Christopher Taylor, Mayor
City of Ypsilanti
Amanda Edmonds, Mayor
Brenda Stumbo, Supervisor
Mandy Grewal, Supervisor
Kenneth Schwartz, Supervisor
M. Jack Knowles, Supervisor